Everything You Need to Know
What is this product made of?
Our jewelry is crafted from premium-quality stainless steel and carefully selected materials, designed for everyday elegance and festive celebrations.
- Is it skin-friendly?
Yes. Our jewelry is designed to be comfortable for most skin types and is free from harsh materials that commonly cause irritation. - Is it anti-tarnish?
Yes. With proper care, our anti-tarnish finish helps maintain its shine and beauty for longer. - How much does it weigh?
Each product has its individual weight listed in the product specifications, making it easy to choose jewelry that's comfortable to wear throughout the day.
Size & Fit
Our jewelry is designed to suit most women comfortably. Please check the product specifications for exact sizing before ordering.
Where can I find the size?
Product dimensions and sizing information are listed in the Specifications section on every product page.
What are the dimensions?
Dimensions vary by design and are provided with each product to help you make the right choice.
Is it adjustable or fixed?
This information is mentioned on each product page. Adjustable designs offer greater flexibility, while fixed designs are made for a secure fit.
What is the length?
Necklace, bracelet, and other wearable lengths are listed individually in the product specifications.
Shipping & Delivery
How long does shipping take?
We carefully prepare every order before shipping. Standard delivery within the USA typically takes 5–7 business days, while Priority Shipping usually arrives in 2–5 business days.
How long is processing?
Most orders are processed within 1–2 business days before they are shipped.
Do you ship across the USA?
Yes! We proudly ship to customers throughout the United States.
Do you offer free shipping?
Yes. Enjoy FREE Standard Shipping on orders over $30 within the USA.
Returns & Refunds
Can I return my order?
Yes. You may request a return within 7 days of receiving your order, provided the item meets our return eligibility requirements.
Do you offer refunds?
Yes. Refund requests made within 7 days of delivery are eligible for review under our Refund Policy. Once your returned item is received and approved after inspection, your refund will be issued to your original payment method.
What if my order arrives damaged or incorrect?
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos. We'll review your claim promptly and arrange a replacement or refund where applicable.
Customer Support
Our support team is happy to help with product questions, order updates, and after-purchase assistance. Simply reach out through our Contact Us page or email us at khelaiyyateam@gmail.com.
WhatsApp Us: +1 312-515-0450